Set up a device before it leaves your hands
Clear walkthroughs for the controls already built into phones, tablets, computers, TVs and home broadband.
Free online safety guidance for UK families
Choose what is on your mind and your child's age. We will point you to practical guidance you can use today, calmly and without judgement.
Pick the closest match. You do not need to know the right technical words.
Your next step
Pick the thing that's on your mind. Add an age if it helps, and we'll point you to the most useful place to begin.
See all practical guidesChoose your route
Online safety can feel like one enormous subject. We have grouped the guidance around the job you are actually trying to do.
Clear walkthroughs for the controls already built into phones, tablets, computers, TVs and home broadband.
Start with what you have noticed, then get practical steps for conversations, settings and support.
Priorities change quickly. Jump to advice that matches your child's stage, from first screens to teenage independence.
Chatbots, deepfakes and AI homework tools can be confusing. Our AI hub turns the noise into calm, practical conversations and checks.
Guidance that grows with them
Start with the stage that best fits today. You can always move between age guides as things change.
Build healthy first habits around screens, safe apps and watching together.
Guide for under 5sSupport growing independence across games, YouTube and first devices.
Guide for ages 6–10Navigate group chats, social media, privacy and the pressure to fit in.
Guide for ages 11–13Prepare for digital adulthood with trust, boundaries and honest conversations.
Guide for ages 14+Turn everyday jobs into clear missions. Children earn credits towards rewards your family chooses.
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Our guidance is informed by established public resources. These independent organisations are also useful places to find specialist information and support.
Worth knowing now
Cuddly toys that hold a conversation are now on sale in the UK, and the safety rules have not caught up. Here is what testing has found, and the questions worth asking before one comes into the house.
Read the guideThe government plans to stop under-16s using social media from spring 2027, with curfews and default settings for older teens too. Here is what has been announced, what has not been decided, and what to do now.
Read the guideStandard screen time advice is written for neurotypical children, and it often fits autistic children badly. Here is a calmer, more practical way to think about screens, transitions and online safety.
Read the guideAnswer two quick questions and we will point you towards a sensible first step. You can also build a family agreement together when you are ready.
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